During the pandemic, people were required to stay at home, which meant any industry that thrived on face-to-face interaction began to struggle. Finance was a prime example, and personal injury lawyers experienced a great drop off in trade. However, finding a way around the problem was paramount, and a Mississippi personal injury lawyer feels that online transactions, specifically, harnessing AI and everything it has to offer, could actually prove that not only can the industry function without face-to-face interaction but indeed thrive.
AI Use Must Be Legitimate
Although there are lots of new tools out there that can speed up various processes, it is important that AI is only used for legitimate purposes. Personal injury lawyers came unstuck recently when it was proven that AI had been used to create false casework for them. The uses of AI must remain within the confines of simply speeding up the process of extracting information and gathering evidence for cases, not for rogue purposes.
Speeding Up the Process
When it comes to dealing with legal cases, research is paramount, and it can be incredibly time-consuming to trawl through books and libraries to find exactly what you need. It's now possible to harness the power of AI to do this, and it can find information in a split second and return all references to the user. The only thing with AI is that no one can verify the legitimacy of any details it provides, so it's down to each individual business to check that the information they have been given is actually what they need and legal.
Companies Creating AI Apps to Help
Of course, just extracting raw AI data has its limitations, so now software development companies are harnessing the power of AI and embedding it into various tools that will make life a lot easier for personal injury lawyers and other legal people. For example, when it comes to managing a caseload, a CRM system is often employed, and it needs to have the correct legal jargon and processing steps, which is exactly what Filevine offers. It is AI-based, and it's proving to be a hit in many different legal practices. Not only can it help record every interaction between client and lawyer, but it can automate certain processes such as updating clients with text messages, dealing with marketing, and keeping track of all sorts of documentation without the need for a user to import it. Medchart It's another popular tool that is able to interrogate medical records, which, of course, are needed when it comes to personal injury claims.
An Ever-Changing Landscape
Of course, this is just a start; as soon as companies realise that any new tools are proving valuable, they will also start to develop programs to help users. Currently, Westlaw Thompson, Reuters offers a research tool for legal professionals; however, Microsoft and Google have also thrown their hats into the arena and started developing their own options. The most important thing for the end user, or in this case, the legal professional, is to remember that it is still down to them to verify any information that they received via the use of AI.