Today, Healthcare is a mix of payment models, third-party payers, complex regulations, and codes. A practice's survival depends upon getting the finances right. As getting paid appropriately and accurately for rendering medical services has grown more complex, so too has the importance of having an effective Revenue Cycle Management solution and healthcare business optimizer solutions.
Naga Praneetha Mailavarapu is one of the few healthcare IT product leads that understand erroneous, incomplete, or suboptimal coding can seriously impact a practice's financial performance and thus seek to understand each practice's business, operational, and financial needs.
Today, there is a patient-centered approach to every aspect of healthcare, including pressure from consumers for greater choice in how and where they receive care, knowing what insurance will cover, and how much they will pay for a given procedure. That means that providers of all kinds need tools to improve transparency in their pricing and services.
Building on core healthcare product platforms, Naga Praneetha Mailavarapu employs technology and quality engineering to streamline customer interactions and make them more comparable to some of the best customer service offerings that exist. Healthcare processes, including making a claim or simply updating patient details, are known for being difficult to navigate, but with tools like chatbots, automated claims processing, and even artificial intelligence, customers can get top-notch service in even the most challenging situations.
Harnessing the power of prescriptive and predictive analytics is something healthcare providers need to lock down if they want to compete in today's market. They need to be able to anticipate high-risk customers with more accuracy than ever before, get ahead of industry trends, and gain insight into what business moves will bring the highest ROI. Once the right infrastructure is in place, Naga Praneetha Mailavarapu helps her clients understand and utilize tools that take analytics from backward-looking numbers to forward-facing predictions.
Throughout her decade-long career, Naga Praneetha Mailavarapu has been thrown into different settings, worked with different leaders, and provided customized solutions to meaty healthcare business challenges. She lets the tools and technologies shine while helping her customers learn how to utilize them, embrace change, and adopt a continuous-learning mentality. In each role and with each individual project, Naga Praneetha Mailavarapu leaves a lasting legacy, reminding her clients of their own capabilities and inspiring them about what is yet to come in the healthcare industry.
