Working as an insurance technology expert and product lead in the financial service industry for the last 8 years, Amala Soosai has ushered the industry into uncharted territory time and time again. He's seen the life insurance industry change their approaches to evolve as customer-centric service providers and reduce costs all through the use of leading technologies. Driven by ever-changing and fast-paced work environments, Amala Soosai takes on the insurance products that are daunting, delivers flawless results, and continues pushing forward with every new technological architectural advancement. Currently focused on life insurance product innovations, Amala Soosai has spent his entire career introducing new technologies to a wide range of insurance customers.
In today's world, people want accuracy and efficiency at a level that is only possible with technology. In order to process life insurance transactions quickly behind the scenes, offer insights about how to move forward, and provide updates to the customer, providers need to employ tools and technologies that enable these functions. Unfortunately, the process of moving to a new system can be tedious and costly and have high rates of failure without the proper leadership.
Amala Soosai is an expert at the digitalization of core life insurance platforms, the digital enablement of customer interactions, boosting analytical capabilities, enabling cloud functionality, and offering innovation in a notoriously challenging industry. Though some projects require a combination of these focus areas while others only need one or two, Amala Soosai's ability to adapt a solution to fit business needs keeps projects agile, effective, and affordable.
Amala Soosai's track record of leading the transformation of insurance products architecture and modernizing organizations from the bottom-up speaks for itself. He successfully proposed a product architect strategy that would move one organization to an updated system without compromising the critical production environment needed to keep operations moving. His innovative approach saved the client $4 million annually in system maintenance.
Today, Amala Soosai works as a Product Lead, where he advances life insurance product solutions, works with clients to achieve their goals, and refines the practice as needed. Product Architects are often looked at as purely technical resources, and while the role requires a large technical skill set, Amala Soosai is evidence that product leads do so much more. They are business consultants that help bring organizational goals to life using technology. In today's landscape, organizations will need to adopt cutting-edge technologies and tools, but the right infrastructure must be in place before creative and innovative solutions can be brought to life.
Acting as the foundation for all insurance product innovations, getting the core platform approach right is pivotal to enabling technological solutions for all financial service providers. It's not uncommon to see old legacy systems that struggle to process the sheer amount of data providers have access to today. These systems can lead to data corruption, inaccurate claims processing, and an overall lack of downstream analytics. Much of Amala Soosai's career has been spent implementing new core insurance suite products, migrating data, and boosting technological functionality that revolutionizes life insurance business practices.
