Duplex on the Web, a Google technology that enables Google Assistant to automate some user chores for site visitors, will be shut down, according to Google.
Duplex on the Web is "deprecated" and will no longer be supported as of this month, according to a message on a Google support page.
"Any automation features enabled by Duplex on the Web will no longer be supported after this date," Google said.
Google Duplex on Web Deactivates
According to TechCrunch, it spoke with Google directly. It found that the Duplex on the Web user agent was removed for developers two days ago.
Using this tool, developers can direct Duplex to web information that can crawl and index to provide AI responses. However, the company's machine learning models' training was "resource intensive" and lacked absolute dependability.
Development of its call-automation Duplex technology, Google unveiled Duplex on the Web at its 2019 Google I/O developer conference. It initially concentrated on a few specific use cases, such as opening a movie theater chain's website and completing all the required fields on behalf of the user while pausing to prompt for choices like seats.
However, Duplex on the Web later included support for passwords, enabling users to change passwords revealed in a data breach quickly. It also provided checkout support for e-commerce sites, fly check-in support for airline websites, and automatic discount finding.
There's little doubt that some firms didn't like the thought of Google getting in the way of their relationships with consumers, Tech Crunch added. Cuts to Google's Assistant division may have been the straw that broke the camel's back. The belief that other aspects of the business, including hardware, will prove to be more profitable in the long run has led Google, according to a recent story in The Information, to plan to invest less in developing Google Assistant for devices not created by Google.
AI Feature Fallen Short
According to Dutch news site Android World, Duplex on Web has fallen short in some ways. Although it has functioned effectively, the announcement claimed that you could issue commands to Google Assistant. Duplex could then make a car rental reservation for you. Visit the link, fill out the form, and indicate your favorite car. A fantastic idea that, regrettably, was implemented slowly and was otherwise tightly integrated into the Android environment.
It was too time-consuming and resource-intensive to keep using Duplex, the same Android World report added. Duplex's "agent" spends hours daily browsing various websites to train them. The AI then had to be enhanced to comprehend how websites are designed, which was presumably a costly effort. It turns out that it is too pricey, and Google will now consign it to the infamous Google graveyard, perhaps because it is a component of the Google Assistant, which must contend with budget cuts.
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