Debashish Acharya

Leveraging Service Asset and Configuration Management (SACM) Database with CSDM Framework and Discovery: Best Practices and Implementation Strategies

02.15.2024 23:30 PM

This article explores the integration of Service Asset and Configuration Management (SACM) databases with the Common Service Data Model (CSDM) framework and automated Discovery tools, focusing on best practices and implementation strategies. It examines how these elements synergize to enhance IT Service Management (ITSM) and IT Operations Management (ITOM) by providing accurate documentation, real-time asset discovery, and streamlined change management.

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