The Apple Touch ID module update for iPhone 7 and iPhone 7 Plus variants causes fear and potential mayhem. To recall, an earlier update iOS 9.2.1 results in a legal battle after the iPhone 6 and iPhone 6 Plus deemed some phones useless after they bricked. Others manifested an "error 53" notification.
If the Touch ID update bricked the iPhone 7 and Plus variant, users fear that another legal problem is brewing. At the end of the day, the argument boils down to the Apple Store, according to Phone Arena. Any repair should be done by Apple themselves - no other option.
It is prudent to explain the "solid state" nature of the new Touch ID of iPhone 7 and iPhone 7 Plus variant. Apple stressed that the Touch ID feature is not mechanical. Meaning, replacing the module calls for recalibration, which can be done only at the Apple Store. Apple also fears that the replacement parts from any third party shops are not going to match. This mismatch will trigger the dreaded "error 53."
In the case of iPhone 6 and iPhone 6 Plus, it was the iOS 9.2.1 update that supposedly bricked the units. Some users sought a cheaper, yet effective alternative to third party repair shops. However, Apple maintains that these repairs void the warranty. The same policy applies to the current iPhone 7 and iPhone 7 Plus.
The iPhone 6 conflict caught the attention of the Australian Competition and Consumer Commission. The regulatory entity sued Apple for monopolizing the aftersales market. ACCC maintains that iPhone 7 and iPhone 7 Plus owners in Australia are protected by their law and it is the discretion of the users to pick a shop of their choice.
The ACCC case might provide a precedent for the iPhone 7 and iPhone 7 Plus. There is no decision yet but the case might kick start the warranty policy of Apple - in Australia at least.
