A Samsung Galaxy 8 customer is complaining of her acquisition in just over a week of purchase. The SG8 owner is in a discussion with a well-known internet forum discussing what is happening to her newly bought SG8. She uploaded to the forum the image of her SG 8 with what seems to be burnt-in pixels.
The owner is complaining of the discolored area near the integrated pressure density soft key. The area could be SG 8's Always On Display (AOD) Icon. This is not the first complaint aired to the Korean electronics giant. Similar problems were reported regarding this display glitch. A buying Dutch customer across the globe filed similar complaints with his SG8 and has an image of the SG8 on Twitter.
Samsung is quick to dismiss the complaints from customers assuring the public that its units have programs with algorithms that prevent burn-ins from ever happening. Samsung is confident that these are only isolated cases of pixel burn-ins. The Korean cell phone giant cannot afford to be in the middle of a recall again and discontinue the production of the SG 8, reports Android Headlines.
Claims of Samsung management that the Samsung Galaxy 8 is vulnerable to such burn-in occurrences had proven them wrong. The customer complaint spread across the internet like wildfire claiming of a burnt pixel area in his unit. Then came out a similar complaint from a Reddit user saying displaying a blank gray image makes the burn-in pixels clear and visible. The complaints are in contrast with Samsung's claim of burn invulnerability, reports Gadget Hacks.
It is been only a month when complaints started to come out. The technology that is applied to the SG 8 is the AMOLED displays that are far more superior than the previous LED displays but have more inclination to burn-in pixels.
Samsung better gets off this impending threat of issues involving quality. Since the exploding battery concerns, Samsung lost billions and PRs all over the world, not to mention the recall of its units. Another problem of the same magnitude could cost more for Samsung.
